When you order one or more items and the order and payment is completed, your products will be shipped within one working day (except Sat. Sun. and public holidays.)
Should your package not arrive, contact your nearest post office and ask for it. It may have be there waiting for collection without you having recieved a notice. It is sent in a brown cardboard box.
You can also try to call Post Danmark if it is not with your local post office.
NOTE: Check carefully for whether you have received a notice in the post, and make sure the address that appears on your mailbox is the same as the one you wrote in your order.
If the package is retuned you will, of course, hear from us.
Right of Return
You have 14 days return policy, how you will pay the postage for return freight. Please attach your name and invoice number with your return. All items MUST be returned in the original and undamaged packaging: i.e. if necessary, box should be in the same condition as received. Different tape / stickers must be unbroken.
The refund for the product will take place within 5 days of receipt of the return goods.
If problems occur, you are always welcome to contact us. Customer satisfaction is very important to us and we strive to find a solution to every problem.
Please note we reserve rights for pricing errors / typos, price changes and sold goods.
Colors displayed on the homepage and precise product colours cannot be guaranteed. It may, among other things, depend on your PC settings.